Here's how to resolve it
Communicate directly with the provider
Use the job chat to clearly explain the issue and what you expect as a resolution. The provider is contractually obligated to satisfy you.
Give the provider a chance to make it right
Per their signed agreement, providers must redo unsatisfactory work or offer a refund. Allow them reasonable time to respond.
Leave an honest review
Once the job is complete, leave an accurate review of the provider's work and professionalism. This helps the community.
Provider Accountability: By signing up, every SyncPro provider agreed that they are solely responsible for resolving any issues and satisfying the client. You have the right to a professional resolution.